Stayed here 2 nights to explore the "dry halong bay". We are travelling for 5 weeks now in Vietnam and stayed at many good Hotels so far, but the Canh Dieu Staff was the most helpful and friendly one: - Let us in at 5 am (night bus) on arrival day and gave us our room directly - Were very helpful and not pushy at all with tour planning - Kept our luggage during our 2 day trip to cuc phuong national park - Helped us getting the train tickets to hanoi without extra charge - Drove us to train station for free! Outstanding! Hotel itself is fine too (central, clean), same for food. Id definitly go there again!